eSIM Nexus Terms and Conditions
1. VALIDITY OF GENERAL TERMS AND CONDITIONS
These terms and conditions apply to all users of the eSIM Nexus website and services. eSIM Nexus reserves the right to modify these terms at any time, and changes will be effective once posted on the website.
2. DESCRIPTION AND USE OF SERVICES
eSIM Nexus provides digital SIM (eSIM) services, allowing users to access mobile services without the need for a physical SIM card. The service is contingent upon the user's device compatibility and availability of local mobile networks.
3. REGISTRATION FOR USING eSIM NEXUS SERVICES
To use the services, users must create an account. Users are responsible for providing accurate and up-to-date information. eSIM Nexus may suspend or terminate accounts with inaccurate information.
4. RESPONSIBILITIES OF eSIM NEXUS
eSIM Nexus aims to provide uninterrupted service but does not guarantee it due to factors like network outages or technical difficulties. Users are responsible for using the service legally and appropriately.
5. BILLING
Users are billed after successfully purchasing services. Invoices are sent to the email address provided and are also visible within the user’s account. The invoice includes all charges, taxes, and fees for the service.
6. DELIVERY
The purchased eSIM service is delivered digitally to the user's email and is also accessible through their eSIM Nexus account. No physical product is delivered as all services are digital.
7. REFUND / CANCELLATION / CHANGE POLICY
eSIM Nexus offers refund, cancellation, or change options under specific conditions. Refunds are not available for services that have already been activated and used. Cancellation must occur before service activation. Details on refunds and cancellations are available on the website.
8. PRICES AND PROMOTIONS
Prices are subject to change at any time. Promotions or discounts may be offered for a limited time and are subject to specific terms. Users are charged based on the price at the time of purchase.
9. COLOMBIA
The customer acknowledges being the sole owner and responsible user of the mobile device in accordance with Colombian law. The customer declares that the device’s IMEI has not been subject to manipulation, alteration, or tampering, and takes full legal responsibility for any such actions under applicable regulations.
10. REPRESENTATIONS AND WARRANTIES
Users agree to use eSIM Nexus services legally. eSIM Nexus ensures that services comply with technical and legal requirements.
11. LINKS TO THIRD-PARTY WEBSITES
eSIM Nexus may provide links to third-party websites. eSIM Nexus is not responsible for the content or privacy practices of these sites, and users access them at their own risk.
12. INTELLECTUAL PROPERTY RIGHTS
All content, logos, trademarks, and software on the eSIM Nexus platform are the intellectual property of eSIM Nexus. Unauthorized use, reproduction, or distribution is prohibited.
13. CONFIDENTIAL INFORMATION
eSIM Nexus ensures the confidentiality of user data in compliance with data protection regulations. Personal information is only used for service provision.
14. DISPUTE RESOLUTION – ARBITRATION AND CLASS ACTION WAIVER
Users agree to resolve disputes with eSIM Nexus through arbitration, waiving their right to participate in class actions. Disputes will be governed by the laws of Turkey and resolved in Turkish courts.
15. GENERAL PROVISIONS
These terms govern the use of eSIM Nexus services. eSIM Nexus reserves the right to terminate service or suspend accounts for violations of these terms.
16. CHANGES TO THIS AGREEMENT AND SERVICES
eSIM Nexus reserves the right to modify these terms and conditions at any time. Changes will take effect once posted on the website, and continued use of the services constitutes acceptance of the updated terms.
17. CONTACT INFORMATION
For any questions or concerns regarding these terms, please contact us at info@esimnexus.com.